ABOUT US

24/7 Support Services is a professional BPO and web solutions provider. Our client base consists of international companies specializing in various industries. We continue to expand and develop our business by investing in our office infrastructure to enable us to be the partner of choice for our new and existing clients around the world. Much of this growth is the result of the high level performance we have been able to provide to our existing clients. As part of our fast growing company, we are now offering services that will be a great help to any of your business process.

24/7 Support Services was founded in Makati City, Philippines in 2005 by Anthony Kuhn, originally from Chicago, USA. Not much later, due to an increased demand for internet services, the company transferred its facilities to Batangas City, Philippines in 2006, strategically adding clients and expanding its physical space.

OUR MISSION

Our mission is to provide a world class BPO and web solutions globally at an extreme level of support and savings to our clients.

OUR VISION

We envision to be the leading business process outsourcing and web solutions provider for international and local industries and to inspire our employees to be the best they can be in giving world class customer service. We will engage in sustainable practices and anticipate all the needs of our customers with all we can. We will maximize return to our clients while maintaining the best quality in our services.

MEET OUR TEAM

The team is focused in recruiting people with best potential, from Customer Service Representatives and Supervisors to our HR, Sales, IT and Finance corporate staff. We make sure that the representatives who will handle your needs are well-trained— with a passion for delivering world class customer service.

24/7 Support Services - Rochelle Gonzales

Rochelle Gonzales

President - CEO

Rochelle is a dynamic and experienced leader responsible for leading the development and execution of the company strategy to ensure production efficiency, quality, service, and cost-effective management of resources. 

 

Ben Stanley

Account Manager

Based in United Kingdom, Ben is our dedicated Account Manager. He acts as our client advocate. It is his role to provide customer relationship management acting as a first point of contact for customers with regards to any queries. He ensures that clients are satisfied and their needs are understood. 

 

Ann Rivera

Operations Manager

With over 10 years of work experience in the industry, Ann oversees the operations of 24/7 Support Services. She is responsible for the strategic planning and execution of our overall call center operations— delivering high standards of service to customers by making the most effective and efficient use of call-center staff and technology resources.