Because our lives are so intertwined with our online services, email has now become the primary means of data transmission and customer relationship management and not being able to access your email is a problem that needs to be solved immediately. As a result, many companies are outsourcing their non-voice call center needs, including E-mail support services.
24/7 Support Services provides fast, intelligent handling of large volumes of email designed to increase contact center productivity and scale easily with demand. We also handle your customers’ email and web-form inquiries to endure that the appropriate responses to emails are delivered quickly and with accuracy.
Some features of our email services
- Improved email processing
- Appropriately track incidents
- Measure and optimize performance
- Expanded capabilities to service the customer
- Enhance productivity
- Ensure email excellence
- Security management
- Real-time email answering
Help & Support
24/7 Support Services has help and support resources available, including password recovery services and customer service via email or phone. We personalized and immediately respond to emails, letting them know someone has received their inquiries and will get back to them within 24 hours. We also offer several layers of security and make sure to keep our customer’s information safe for them to feel secured.
Our professional team will monitor and respond to all requests from your customers. We can still handle your emails when your regular business hours are over. We have certified email agents recruited and trained thoroughly and efficiently with the best communication skills and email writing so that they can assist you anytime of the day and ensure rapid, consistent, branded and accurate responses and emails to manage customer expectations.
We also have service plans to keep you covered and prices for any budget. For more information, please don’t hesitate to contact us and we will assist you through chat with one of our live agents.