WHAT WE OFFER
In today's competitive market it is essential to have a proficient inbound customer support team. Our inbound call center services are based on great product and industry knowledge, gathered over the years of practice we have in the offshore contact center business. Our experience of inbound call handling enables us to meet the requirements of our call center customers. Our inbound call center is specifically designed to respond to incoming phone calls, emails and live chat inquiries, 24 hours a day, seven days a week.
24/7 Support Services has extensive experience in providing inbound call center outsourcing services to global customers in varied industries. We offer customer service solutions such as inquiry, requests and complaints handling; tech support for customers or internally for businesses; sales order taking, order entry and processing; scheduling of appointments, reservations and registration. Our associates are trained to deal with calls in such a way that they are able to handle expectations but also ensure they are getting the context they need to resolve the issue, all while maintaining a positive rapport with the customer. Contact us today for more information.